AI Support Agent

Customer Support Reimagined

An AI-powered customer support agent trained on your content, ready to answer every customer question with speed and precision, around the clock.

How It Works

Transform your customer support with AI in three simple steps. Get up and running in minutes, not months.

1

Upload Your Data

Share your knowledge base, FAQs, product documentation, and support materials. Our AI analyzes and learns from your content to understand your business inside out.

Supports multiple file formats including PDFs & Word docs
Automatic content extraction and processing
Secure and encrypted data handling
2

AI Training & Optimization

Our advanced AI model trains on your specific content using RAG technology, creating personalized responses that match your brand voice and expertise.

Context-aware understanding of your business
Brand voice matching and consistency
Continuous learning from interactions
3

Deploy & Support

Launch your AI agent instantly with our plug-and-play widget. Provide 24/7 customer support with intelligent responses and seamless handoffs.

5-minute setup and instant deployment
24/7 automated customer support
Zero maintenance required

Why Businesses Choose Ventaz

95%
Reduction in response time

From hours to minutes

24/7
Always-on support coverage

Never miss a customer query

80%
Of queries resolved automatically

Without human intervention

99%
Cost reduction

In support operations

Powerful Features

Everything you need to revolutionize your customer support experience

Conversational AI (Text-Based Chat)

  • Unlimited AI-powered chat interactions
  • Personalized responses via RAG (Retrieval-Augmented Generation)
  • Customer intent detection + context retention
  • Auto-summary of customer conversations

Knowledge Management

  • Upload up to 50 documents or URLs for personalized knowledge base
  • Real-time RAG updates for dynamic content retrieval
  • Basic document analytics (usage, match accuracy)

Smart Appointment Scheduling

  • Integrate with Google Calendar / Outlook
  • AI auto-offers times based on rules & availability
  • Email confirmations + reschedule/cancel support
  • Time zone detection & reminders

Email Notifications & Follow-ups

  • AI-generated confirmation/follow-up emails
  • Customizable templates (branding, language)
  • Daily activity summary reports

Analytics Dashboard

  • Chat volume and customer satisfaction metrics
  • Appointment booking trends
  • AI resolution vs. human handoff ratio

Integrations & Support

  • Website widget (plug & play)
  • Email support with 24-hour response SLA

Simple, Transparent Pricing

One plan with everything you need to get started

✨ Start with a 14-day free trial • No charges until trial ends

Pro Plan

$49.99/month

Everything you need to transform your customer support with AI

All conversational AI features
Complete knowledge management
Smart appointment scheduling
Email notifications & follow-ups
Analytics dashboard
Website integrations
24-hour email support